What we've learned about booking systems.
Concrete advice from the people building one. No "10 things you should know" lists. Just things we've watched break in practice and how to fix them.
Christmas party bookings: taking them without chaos
Christmas dinners are sold in October and November. How to handle sittings, large parties and enquiries without the phone eating your afternoons.
Read it →Restaurant no-shows: how to get fewer empty tables
How common are restaurant no-shows, which bookings go missing most often, and what helps? Numbers from 3.77 million bookings and what we have built ourselves.
Read it →Restaurant booking widget: one question at a time
We rebuilt our booking widget so the guest gets one question at a time. Here is what changed, the mistake we walked into, and what the research says.
Read it →We are looking for two more venues, ideally a restaurant
One of the three pilot seats is taken. Here is what the remaining two involve: what you get, what we want back, and when it is not a fit.
Read it →Commission-free booking systems: run the numbers on what portals cost you
A few kronor per cover sounds small until you add up the year. Here's how a commission-free booking system works, when a portal is still worth it, and where the money actually leaks.
Read it →Three things I tell restaurateurs in week one
I sit with a lot of restaurateurs opening their Bordflow account. Three things keep coming up. What look like tiny settings up front turn into heavy lifting six months in, when you have two thousand bookings behind you.
Read it →How to switch booking systems without losing guests
A practical guide for restaurants who want to switch reservation software without stress. What to export, how to avoid double bookings, and what to test before you cancel the old one.
Read it →What does a restaurant booking system actually cost?
The monthly price is only part of it. An honest breakdown of what a booking system actually costs: setup fees, transaction costs, support, and what you should say no to.
Read it →Restaurant booking systems: how they work in 2026
What should a restaurant booking system actually do in 2026? A walkthrough of the features that matter, and the ones that mostly get sold in.
Read it →Got something you'd like us to write about? Email hello@bordflow.com.