1. Introduction
Bordflow ("we", "us", "our") is operated by JE Tech AB. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect information when you use our services.
2. Information We Collect
For Restaurant Owners (Customers)
- Contact information (name, email, phone)
- Business information (restaurant name, address, registration number)
- Payment information (handled by Stripe)
- Usage data to improve the service
For Guests Making Bookings
- Name and contact details for the booking
- Booking history at respective restaurant
- Any allergies or preferences (if provided)
3. How We Use Information
- To provide and improve our services
- To send booking confirmations and reminders
- To communicate about the service (support, updates)
- For billing and payment processing
4. Information Sharing
We never sell your personal data. We only share information with:
- Service providers: Stripe (payments), Resend (email), Supabase (database)
- Restaurants: Guest information is shared with the restaurant the booking is for
- Authorities: If required by law
5. Data Storage and Security
We store data on servers within the EU (Supabase) and use encryption to protect sensitive information. Booking data is retained as long as you have an active account, plus in accordance with accounting laws.
6. Your Rights (GDPR)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to certain processing
- Request data portability
Contact us at hello@bordflow.com to exercise your rights.
7. Cookies
We only use necessary cookies for the service to function (e.g., login session). We do not use tracking cookies for advertising.
8. Policy Changes
We may update this policy as needed. Material changes will be notified via email or in the service.
9. Contact
JE Tech AB
Email: hello@bordflow.com
Website: bordflow.com